Frequently Asked Questions

 machines products and parts are subject to a 25% restocking fee .  If we are unable to replicate the issues reported you will be subject to that 25% restocking fee plus original shipping cost plus return shipping 

cost.
All and every refund is processed through our vendors. This is Lazer Technologys company policy & our vendors policy on refunds & exchanges

no we are a family owned and operated business within the San Antonio area and have been serving this area since 1991

Customer has five business days to cancel orders and request a refund

When a customer request cancellation of parts printer machines that have been previously ordered they have five business days to request a refund after the five business days have expired It is up to the business owner discretion if a refund will be processed.

Customer requesting a refund will be sent documentation and they must sign it before the refund process can start . May take up to 30 days and all refunds are processed through the vendor with the items were ordered from . Lazer Technology will not be responsible for any refunds